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First steps
What is Broad and how do I use it?
The Broad account is a multicurrency wallet account that allows you to hold, manage and exchange Pounds, Euros and US Dollars directly in the app.

With the account, you can also send and receive money from friends who have Broad accounts, as well as split your bills with them. All of these can be done in real-time via app. You can also use the Broad account to hold money in other currencies and start saving for your next trip.

Alongside the account, Broad offers a Mastercard debit card that you can use across millions of establishments around the world.
How do I open my Broad account?
Opening a Broad account is very simple: download the Broad app for iOS or Android, go through the onboarding process and we will confirm that your account has been created within moment. In a few steps you will have access to a global financial life!
Broad account
What currencies can I hold at my Broad account?
Currently, you can hold Pounds Sterling (GBP), Euros (EUR) and US Dollars (USD) in your Broad account, and we will add more currencies soon. You can of course use Real (BRL) to top up you Broad account.
How do I add funds to my Broad account?
You can top up your Broad account with Pounds Sterling via local wires in the UK using your Account Number and Sort Code, as well as send international remittances in Euros within the Euro Zone via SEPA transfers to your account. To find both of these details from your account, open the app and go to “Profile” > “Account information”.

Also, you can add funds to your Broad account by exchanging Brazilian Reais into supported currencies. To do so, open the app and go to “Add funds” to select the currency you want to hold and the amount you want to deposit. After confirming the top-up, do the Pix to your account with Banco Ourinvest S.A. shown in the app. Once the Pix is completed, your deposit will arrive at your Broad account in up to three business days.

Top-ups from Brazil to your Broad account are done by Banco Ourinvest S.A. and your account with Ourinvest S.A. is opened when you open your Broad account.
Broad card
How do I use the Broad debit card?
The Broad debit card can be used any anywhere that accepts Mastercard. There are millions of merchants around the world that accept it.

We currently have the virtual card, which can be accessed through your app at any time, and the plastic card available. We will launch the digital card for ApplePay and GooglePay soon!
In which countries does the Broad card work?
Your Broad card has the Mastercard brand and is accepted by millions of websites and merchants in over 210 countries.

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