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First steps
What is Broad and how do I use it?
The Broad account is a multicurrency account that allows you to hold, manage and exchange Pounds, Euros and US Dollars directly in the app.

With thee account, you can also send and receive money from friends who have Broad accounts, as well as split your bills with them. All of these can be done in real-time via app. You can also use the Broad account to save money in other currencies and start saving for your next trip.

Alongside the account, Broad offers a Mastercard debit card that you can use across millions of establishments around the world.
How do I open my Broad account?
Opening a Broad account is very simple: download the Broad app for iOS or Android, go through the registry process and we will confirm that your account has been created in a moment. In a few steps you will have access to the global financial market!
Multicurrency account
What currencies can I hold at my Broad account?
Currently, your Broad account can hold Pounds Sterling (GBP), Euros (EUR) and US Dollars (USD). We will add more currencies in the future.
How do I make a deposit to my Broad account?
To deposit into your Broad account, click on ‘Deposit’ on the app, select the currency and the amount you want to deposit. After confirming the remittance, go to your bank app and complete the wire via PIX, using the key indicated in the app. Once the PIX is completed, your deposit will arrive in your Broad account in up to 3 business days.

Remittances from Brazil to the United Kingdom are made by Banco Ourinvest S.A.
Multicurrency card
How do I use the Broad debit card?
Our debit card can be used any anywhere that accepts Mastercard. There are millions of merchants around the world that accept it.

We currently have the virtual card available, which can be accessed through your app at any time, as well as the plastic card, for your in-person shopping. Soon, we will launch the digital card for ApplePay and GooglePay.
In which countries does the Broad card work?
Your Broad card has the Mastercard brand and is accepted by millions of websites and merchants worldwide.

E por último, usaremos Help, tanto em PT como em EN, no footer no lugar de Contact

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